Independent hotels deserve management that treats them like independents.
Nashville Hospitality Group manages boutique and independent hotels. We keep each property's character, run the operation and give owners reports they can read in five minutes.
Hotel Operations
Housekeeping, maintenance and front desk run to written standards.
Revenue Management
Rate setting, channel mix and forecasting.
Guest Experience
Review monitoring, complaint follow-up and staff coaching.
Sales and Group Business
Corporate accounts, weddings and group blocks.
Hotel Technology
Property management systems, booking engine, guest Wi-Fi and cloud services.
Owner Reporting
Monthly financials and capital plans in a readable format.
No cookie-cutter brand standards.
Each hotel gets its own rate strategy, service style and staffing plan. We use shared tools for reporting and technology so owners do not pay for a brand they do not need.
What owners say
“They kept our hotel's character and fixed our booking engine. Direct bookings went up.”
Representative client feedback - owner of a boutique hotel
“The Wi-Fi complaints in our reviews stopped after they rebuilt the network.”
Representative client feedback - general manager at an independent hotel
“Tessa's monthly report is short and accurate. That is all I wanted.”
Representative client feedback - investor in a small hotel